In 2009, Silverpoint (then called Resort Properties) asked their members what they thought about the resorts. Here are some of the answers that they go back.
"Helpful and informative"
Stayed in a studio at Hollywood Mirage. Accommodation first class, clean and modern. Resort facilities are very good. Would highly recommend visiting.
Spoke with Resort Properties representative, Stephen who was very helpful and informative with regards to the resort.
"First class help with our timeshare"
On our second visit to Hollywood Mirage Club, Tenerife, we met up with our new, young, fresh Resort Properties representative, Rebecca who looked after us from a business point of view and personally. First class help with our Timeshare, enabling us to invest for a prosperous future.
We would recommend anyone to holiday at Hollywood Mirage Club, having a fabulous, comfortable and friendly stay.
S. and R. Smith
"Treated like VIPs from the moment we arrive"
We have been coming here in Tenerife for 2 years and are now spoilt. The Paramount, is wonderful and we are treated like V.I.P.’s from the moment we arrive.
Resort Properties staff are very professional and guide you through everything you need to know.
Thank you Resort Properties . . . oh, and Matt!
Maria and Jim
"Explained all detail at length"
We bought into The Paramount, Tenerife at Island level in 2005. We visited in 2006 and 2007 and since have invested in an Island Platinum in addition. So, we now own one Island and one Island Platinum.
We consider we can now take a minimum of two weeks holiday a year at a Five Star quality accommodation. We also have the opportunity to use the Sunseeker.
Stuart (and Paul) have always been very helpful and explained all detail at length.
R.H. and P. Stoney
" . . . appreciate the excellent standard we receive"
Started with Resort Properties in 2002. We’ve had portfolios of apartments since then which have worked well for us.
Now we have three Island memberships in The Paramount, Tenerife.
We’ve enjoyed every holiday here and appreciate the excellent standard we receive.
Jim and Irene Scott
"I would recommend this to anyone"
I have been with Resort Properties for 5 years now and also with Club Paradiso for the last 2 years. My apartment in Hollywood Mirage is well maintained and I use it every year.
I have used the Club Paradiso in Tenerife, The Paramount and Malta, Golden Sands, and both were fantastic.
I would recommend this to anyone.
Mr & Mrs Watt
"In every case the accommodation has been superb"
We originally bought a studio at Hollywood Mirage in July 1992. In the first few years we used it as an exchange for holidays elsewhere but in recent years visit every other year. We always enjoy our week in Tenerife in September.
In September 2005 we bought a City Week in Club Paradiso. So far we have stayed at San Filippo in Tuscany, Golden Sands in Malta and The Paramount in Tenerife. In every case the accommodation has been superb and the concierges have been really helpful.
P.J. and S.E. Simenton
" Nancy and her team could never do more for anyone"
The staff are superb. Nancy and her team could never do more for anyone. They make the whole experience smooth and a joy from start to finish. We long for the next vacation.
The Sales Support member, Matthew listened to our needs and ensured these were met.
Mr & Mrs Harwood
"The rooms are beautiful and spotless"
We are really pleased with Hollywood Mirage and the facilities. The rooms are beautiful and spotless, thanks to the maid service. Everyone is so helpful on the complex from Reception down to Maintenance.
We have been coming here for many years and will continue to do so.
Evelyne and Mary Ainsley
"We have been Timeshare owners for many years and have enjoyed many lovely holidays because of it"
We have been Timeshare owners for many years and have enjoyed many lovely holidays because of it. In 2008 we purchase two weeks in the Beverly Hills Club which we have not regretted.
The standards are always high and the staff always pleasant. A free coach down to Los Cristianos is also provided.
Mr. and Mrs. G. Le Blond
"Everyone at Resort Properties has been courteous"
We have been owners since 2006. We have always been treated courteously, been fully updated about resorts and future plans. We look forward to our week in Tenerife each year when we can relax and enjoy a rest.
Everyone at Resort Properties has been courteous and at every stage of the process have been patient in explaining the market.
Mr & Mrs Selwyn
"We have always had good treatment from pleasant staff"
We have been coming to Hollywood Mirage now for approximately 12 years and we now come every September for 4 weeks and we have enjoyed all our holidays.
We have always had good treatment from pleasant staff and hope to continue for years to come.
All our weeks have been purchased through Resort Properties.
F.N. and A. Coates
"Very friendly and very professional"
We were met at Palm Beach Club by Resort Properties representative Simon who showed us round the resort and all the other complexes he dealt with. He also explained all the advantages we would have and also benefits we would receive if we purchased a Timeshare flat. All apartments were in perfect condition and very clean and well maintained.
We would recommend purchase of an apartment if suitable to your needs.
We would also like to acknowledge the friendliness of Simon. Very friendly and very professional.
Mrs. Anne Canroy & James Markey
"As a family we like the evening entertainment and the safety of the resort"
We have owned at Palm Beach Club, Tenerife since 1998 and after using the resort purchased a second week. We bought without seeing the resort on a strong recommendation from friends who already owned at Palm Beach.
We have holidayed with parents who have returned on numerous occasions due to the resort being central and also safe in the evenings. As a family we like the evening entertainment and again the safety of the resort, knowing you can give your children a certain amount of freedom.
Overall we are very happy with the resort facilities and the friendliness and helpfulness of the staff. I like the fact that there is now a small supermarket on site.
I would recommend Palm Beach to anyone.
Mr. Mrs. J. Smith
"Sorry but we cannot think of any suggestions to make things better"
Palm Beach Club Tenerife – Sorry but we cannot think of any suggestions to make things better. It is not easy to improve on “outstanding service” and facilities throughout. Congratulations! The organisation is exceptionally good.
Everywhere is spotlessly clean. The maids do an exceptional job. All on Reception are always so very pleasant and helpful.
This is our 8th visit and we look forward to many more.
Many thanks once again.