On 17th September 2009, the Tenerife Timeshare resorts of Resort Properties joined the elite family of TATOC Accredited Resorts during an informal ceremony with Harry Taylor, CEO of TATOC.
Mr Taylor presented Mark Cushway, Managing Director of Resort Properties, with the official TATOC flags in recognition of their high standards of ethics in sales and marketing and their dedication to following European legislation. The flags will be proudly flown outside their four resorts in Tenerife: Palm Beach Club, Beverly Hills Club and Heights and Hollywood Mirage.
TATOC’s Accreditation Process examines in detail a resort’s activities, including their commitment to following official codes of ethics and legislation, their ability to produce clear, informative literature about their products, the implementation of comprehensive complaint handling procedures at the resorts, production of the appropriate resort insurances and adherence to local fire, safety and food hygiene legislation.
Mr Cushway commented on the Accreditation: “We are proud to be recognised as an industry leader by the timeshare consumer body. We have always achieved awards for the highest levels of quality at our resorts and have worked hard for over a year to ensure high-quality, fair sales practices. It is rewarding to have had that effort recognised by TATOC and our owners and guests can now clearly see that they can buy with confidence knowing that Resort Properties has been approved by the main consumer body for the Timeshare industry”.
TATOC was founded in 1989 and today represents 250,000 European member families. The idea of TATOC from the start was to promote high quality standards for resort facilities and amenities, to further efficient management of Timeshare resorts through communication and education, to act on behalf of Timeshare owners when liaising with government departments and trade industry bodies, and to actively raise the profile and image of the positive aspects of Timeshare.
For more information, visit the TATOC website www.tatoc.co.uk