Members of the public should be aware of the activities of a resale company called Viva Connect, www.viva-connect.com, with a postbox address in Mijas, Costa del Sol, and a second address in Benalmadena Costa.
We had heard reports that this company is cold calling timeshare owners and claiming that they have a corporate buyer interested in buying the owner’s week – at an inflated price. A fee of €4000 is required to finalise the sale but the sale fails to take place and the money is lost. This practice is now illegal as the new European Timeshare Directive prohibits the taking of any form of upfront payment.
We also understand that Viva Connect has links with Continent Connection, a company that was closed down by the Spanish Police in 2011.
Members of the public who are approached by this company are advised to contact RDOs enforcement department on enforcement@RDO.org