Priding itself on putting the needs of guests first, timeshare leader Diamond Resorts have revealed that it has trained all of its employees in the latest life-saving CPR techniques.
Every member of staff has taken a course in resuscitation, as well as being trained in using a defibrillator to be prepared in the case of an unforeseen medical emergency he or she may have to attend to.
Staff have already come to the rescue of guests, with the head receptionist at Woodford Bridge Country Club in Devon working to save the life of one visitor at the UK resort.
Chairman and CEO of Diamond Resorts Stephen J. Cloobeck, said: “The safety of our owners, members and guests is a global initiative and is paramount as we strive to deliver service excellence.
“It’s essential that we take every precaution necessary to ensure that our team members are fully prepared for any situation or emergency that may arrive at our resorts”.
Diamond’s employees were taught the emergency techniques by official agencies and became the first resort chain in Spain to introduce the rules.
More than 450 Diamond employees across the US, Caribbean, Mexico and Europe have now been certified.