Consumer Alerts

 

 

  • Selling Timeshare Safely Selling Timeshare Safely Resale advice     When it comes to selling your timeshare, unless you do your homework properly you can end up losing money to unscrupulous companies, so RDO's advice is well worth following.   And in the meantime, don’t be rushed..
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  • Fraud - the real facts.... Fraud - the real facts.... Fact - the vast majority of fraud or deceptive activity is not carried out by timeshare companies, but by companies operating on the fringes of the industry – usually bogus resale companies, holiday clubs or even self styled ‘class action’..
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  • Why Discount Holiday Club Scams Damage Genuine Timeshare Why Discount Holiday Club Scams Damage Genuine Timeshare   This year, 2011, saw some very important changes to the law with the rolling out of the 2011 European Timeshare Directive.   For legitimate companies this legislation was very good news as it validated their positions as trustworthy organisations..
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  • Resorts Direct – United Kingdom Resorts Direct – United Kingdom The exchange company RCI has received reports that representatives of the above business have contacted RCI Members and have falsely claimed to be calling on behalf of RCI. Resorts Direct uses the website www.resortsdirect.co.uk   RCI would like..
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  • Scammers Take to the Internet to Defraud Timeshare Owners Scammers Take to the Internet to Defraud Timeshare Owners An increasing number of consumers rely on the Internet to find out as much as they can about a company and, whilst the majority of sites provide extremely helpful information, there are some that are simply not genuine and provide misinformation to consumers...
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  • Timeshare Intervals Ltd – Ipswich England: www.timeshareintervals.co.uk Timeshare Intervals Ltd – Ipswich England: www.timeshareintervals.co.uk The exchange company RCI reports that Timeshare Intervals Limited, which has its registered office in Ipswich England is making unauthorised use of RCI’s logo on its website www.timeshareintervals.co.uk. RCI would like to make clear that it has..
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  • Club Class and ITRA in Thisismoney.co.uk – ‘Angel’ for timeshare falls to earth Club Class and ITRA in Thisismoney.co.uk – ‘Angel’ for timeshare falls to earth On 11th December, Daily Mail columnist and investigate journalist Tony Hetherington replied to a reader’s letter in www.thisismoney.co.uk about Club Class.   The reader met Bridge View Consultants to discuss how she and her husband were mis-sold..
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  • Kosta Travel Agency - Lithuania Kosta Travel Agency - Lithuania The exchange company RCI reports that Kosta Travel Agency, which is based in Lithuania, has falsely claimed to be linked to RCI.   RCI would like to make clear that it has no relationship or link whatsoever with Kosta Travel Agency.
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  • Viva Connect Viva Connect Members of the public should be aware of the activities of a resale company called Viva Connect, www.viva-connect.com, with a postbox address in Mijas, Costa del Sol, and a second address in Benalmadena Costa. We had heard reports that this company..
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  • Concepts Club Services Pte, Singapore Concepts Club Services Pte, Singapore   We have heard reports that a company called Concepts Club Services Pte based in Singapore (not to be confused with Concepts Vacation Club) may be making claims that it is affiliated to RDO, the Resort Development Organisation.     Members..
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  • Petition to Wind Up Club Class companies Petition to Wind Up Club Class companies A petition was made on 30th September 2011 by the Secretary of State for Business Innovation and Skills (BIS) to close down seven Club Class companies, detailed below.   These companies are linked to ITRA, an organization whose activities are well-known..
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  • Landmark Portfolio Investments Pte Landmark Portfolio Investments Pte  We have heard reports that a company called Landmark Portfolio Investments Pte Ltd based in Singapore, is making claims that it is affiliated to RDO, the Resort Development Organisation. Members of the public should be aware that this company..
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  • GC Resorts – Gran Canaria and Tenerife GC Resorts – Gran Canaria and Tenerife Members of the exchange company RCI report that they have been telephoned by persons from GC Resorts who state falsely that they are calling from RCI. GC Resorts (also known as Gran Canaria Resorts) appears to be active in Gran Canaria and Tenerife.   RCI..
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  • Easy Consulting and Direct Resorts International Easy Consulting and Direct Resorts International   The exchange company RCI continues to receive reports from some of its Members that they have been contacted by persons claiming to represent the above related organisations who falsely represent that they are linked to RCI or that they are..
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  • Warning: Sky Services UK/New Horizon Resorts Warning: Sky Services UK/New Horizon Resorts It has been brought to Hutchinson & Co Trust Company Ltd's attention that Sky Services UK/New Horizon Resorts are using its company name and logo in an unauthorized manner and are making untrue statements, advertising that consumers’ rights..
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  • GC -Resorts Day International Marketing S.L: www.gc-resorts.com GC -Resorts Day International Marketing S.L: www.gc-resorts.com   The exchange company RCI has received reports from RCI Members that they have been contacted by persons working for or on behalf of the above related organisations (which operate the website above) and that these persons have claimed to be working..
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  • Important Warning Important Warning   RDO developer member Silverpoint has reported that a company calling itself Silverpoint Leisure Sales LTD has been writing to Silverpoint owners offering to sell their weeks.   They are asking for a fee of £499.00 to be paid by Direct..
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  • Warning - Starlight Travel Warning - Starlight Travel   Timeshare exchange companies Interval International and RCI report that the above organisation (which uses the website www.starlight-travel.com) is unlawfully making use of the Interval International and RCI trademarks on their website.   Both..
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  • Contacting RDO Contacting RDO RDO Head office   RDO aibsl Rond Point Schuman 6/5 1040 Brussels Email: info@rdo.org Website: www.rdo.org   We regret that our offices are not open to the general public - all enquiries should be made to our consumer services department..
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  • TimeshareConsulting.co.uk TimeshareConsulting.co.uk     RDO's enforcement team is pleased to report that the website www.timeshareconsulting.co.uk has been closed down.     We had heard reports that this 'resale' company had been displaying logos from a number of timeshare organisations,..
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  • OFT launches court action against Incentive Leisure Group Limited, Personal Travel Group Limited and OFT launches court action against Incentive Leisure Group Limited, Personal Travel Group Limited and   Earlier this week, the OFT announced that it has launched court action against three companies and individuals involved in the marketing or sale of holiday club memberships and other similar products, alleging that the traders mislead people about..
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  • Timeshare Resale Companies Closed Down in Spain Timeshare Resale Companies Closed Down in Spain   The police in Spain have closed down 9 companies in Benalmadena, Costa del Sol and have arrested 4 British Nationals allegedly behind the companies, including one individual who had been sought by Interpol.   Members of the public who believe..
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  • Arrests of Suspected Fraudsters in Tenerife Arrests of Suspected Fraudsters in Tenerife   On 1st December 1st 2010, the Spanish National Police arrested 25 people who were behind 10 fraudulent timeshare resale companies operating from Tenerife. Most of the arrested people are Germans and their victims, timeshare owners, share the same..
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  • Consumer Alert – Travel and Leisure Group Consumer Alert – Travel and Leisure Group   It has been brought to the attention of RDO (Resort Development Organisation) that a business may be operating fraudulently under the guise of affiliate Travel and Leisure Group and undertaking a cold calling programme to timeshare owners.   This..
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  • Bon Accord International Bon Accord International The exchange company RCI reports that a company known and trading as Bon Accord International is making unauthorised use of the RCI name.   RCI has no relationship with Bon Accord International.
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  • EZE Group EZE Group The exchange company RCI has reported that various marketing companies in Tenerife, notably Reixofrio S.L. and Regency Shores S.L., are making unauthorised use of the RCI name in association with the marketing of a points based product branded "EZE..
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