If you have been invited to a presentation to discuss ways in which to dispose of your timeshare/ points or to join a class action scheme against your resort developer but then signed up for membership of a holiday club, we would like to hear from you. Read more

The OFT and Trading Standards have launched a campaign to raise awareness of scams by encouraging people to drop scam mail they have received into ‘Scamnesty’ bins located at public places around the country between the 1-26th February 2010.

It is also possible to report bogus web sites, telephone calls, emails or even text messages through the Consumer Direct website. This has an online function for consumers to log/ forward scam emails and websites. Read more

Find out more about the latest enforcement measures undertaken by The Resort Development Organisation Read more

It has been brought to RDO's [The Resort Development Organisation's] attention that a Singapore based resale company called World Axial Asia may be telephoning timeshare owners, informing them that they are representatives of RDO.

This company is not associated with RDO in any way and is not authorised to act on its behalf. Members of the public should be on their guard if contacted by this company and are advised to take legal advice before parting with any money.

Timeshare owners wishing to sell should be very wary of cold calls from resale agents. Many take large upfront fees - frequently tempting sellers by promising a high price for their timeshare - and more often than not the seller is left out of pocket after the sale fails to take place.

For details of RDO resale agents, all of which sign up to a code of conduct that prohibits the taking of upfront registration fees, go to www.rdo.org Read more

In today’s BBC1 Rip off Britain programme, presented by TV personalities Jennie Bond, Gloria Hunniford and Angela Rippon, the problems of signing up to bogus holiday clubs were highlighted. It was reported that these clubs promise luxury breaks at bargain prices but all too often leave their members out of pocket and thoroughly fed up. Read more

RDO (the Resort Development Organisation) can report that the police in Spain have arrested 22 people following an investigation - which RDO contributed towards - into alleged resale and notary/lawyer fraud in Malaga and Tenerife. The resale company, which has not been named by the police, reportedly took upfront payments from owners for the fictitious sale of their timeshare. Some timeshare owners were then contacted again by members of the same network, inviting them to use the services of a lawyer to recoup the money that they had lost.

During the searches, which took place at 11 properties, officers found lists of owners and written instructions for telephone conversations to potential ‘victims’.

Members of the public who think they may have been defrauded by this company should contact RDO’s enforcement team on info@rdo.org or their local Trading Standards office. Read more

Consumer Alert published by RDO in relation to ITRA, Owners Action and Bridge View Consultants Limited. Read more

It has been brought to our attention that a Singapore based company called Visions Solution and Services Pte Ltd is making verbal claims to timeshare owners that they are an authorized agent of RDO (Resort Development Organisation).

This company is not associated with RDO in any way and is not authorized to act on its behalf. Members of the public should be on their guard if contacted by this company and are advised to take legal advice before parting with any money.

An ex-police inspector is leading a project organised by RDO (Resort Development Organisation) to warn consumers about the dangers of bogus discount travel membership clubs - more commonly known as holiday clubs - and fraudulent resale companies.

The project aims to draw attention to unscrupulous companies that deliberately deceive consumers and pressurise them into signing up to membership of a holiday club or a resale scheme. Read more

Members of the public should be on their guard if contacted by a UK based resale company called Holiday Group Sales Ltd.

By using the OTE  logo, the company is inferring that it is a member of OTE (now called RDO) the European trade body for timeshare, whose members sign up to a code of ethics that protects consumers’ rights. This company is not, and never has been, an approved member of either OTE or RDO and is breaking the law by including the OTE/RDO logo on its documentation.
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